Returns & exchanges

What can be returned

• Items returned within 7 days of delivery.
• Unworn, unwashed, with original tags and packaging.
• Sale items are returnable on the same terms unless marked final sale.

How to return or exchange

1. Contact us with your order number and what you'd like to return or exchange.
2. We'll reply with the return address and instructions.
3. Pack the items securely and send them with a trackable service. Keep your proof of postage.

Refunds

Once your return arrives and passes a quick check, we refund the item price to your original payment method within 7 business days. Original delivery fees are refunded only if the item was faulty or we sent the wrong item. Return postage is your responsibility unless the item is faulty.

Exchanges

Exchanges for a different size or colour depend on stock. If what you want is available we'll reserve it when you contact us and send it as soon as your return arrives.

Faulty or incorrect items

If something arrives damaged, faulty or isn't what you ordered, tell us within 7 days with a photo. We'll arrange a replacement or full refund, including delivery costs. This doesn't affect your rights under the Consumer Protection Act.